Surfing online, searching for products, ordering and having them delivered to your home: from a buyer's point of view, this is roughly the essence of e-commerce, which has grown rapidly over the past 10 years and reached unprecedented levels of importance during the pandemic.
However, even when stores reopen, it will not diminish the popularity of online shopping. After all, it's not just shoppers who benefit from e-commerce opportunities, but businesses as well.
E-commerce is growing like no other retail sector: according to the KEP Study 2020, 3.65 billion parcels and shipments were sent in Germany in 2019 - an increase of 3.8% compared to the previous year.
And in terms of sales, online retail is also climbing to ever new heights: The previous peak was 83 billion euros in 2020, about 15% more than in 2019.
Certainly, the pandemic has fueled the growth of online and mail-order sales. But consumers see it as more than a stopgap in times of lockdown, according to a recent study by Adobe on online shopping: According to the study, 58% of Germans regularly store over the Internet - regardless of whether stores remain closed or not.
E-commerce offers consumers, as well as companies in B2B, many good reasons to buy and sell online:
Onlineshop: In addition to an attractive web presence including meaningful product descriptions, the customer experience from purchase to shipping must also be convincing.
Through the MBE eShip plug-in for online stores, you can process orders quickly and smoothly for your customers.
Logistics: If an order is received by you, it must go quickly. So off to the warehouse, assemble products, pack them securely for transport, insert any promotional materials and prepare everything for shipping.
Shipment tracking: Until your goods reach the customer, they sometimes cover long distances.
With the Online MBE business platform, you always have every shipment in view and can provide your customers with information if necessary.
Mail Boxes Etc. (MBE) is the world's largest network of shipping, packaging, graphics and printing services, with more than 2,800 locations in more than 53 countries.
We are a premium partner of UPS, TNT, FedEx, DPD, IDS and locally your personal contact for shipping solutions of all kinds.